Question: How should I not introduce someone to my product
Me: OK, I think I’ll download DB2 and see whats what.
Me: Here I am at the Download page. *click* *server error* *repeat a few times*
Me: Poot. Oh, look, a live customer service rep I can chat with? How nice.
Customer Service: Waazzup?
Me: Wanna download your toys and play with them. I clicked here and got a nasty messege.
Customer Service: Oh, ok, looks like that server is down. Here’s another link which I am able to tell you is also broken at this time. Try in an hour.
Me: This is thoroughly unimpressive since, at this point, you are still trying to get me to use your product.
Customer Service: Bye!
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